Terms of service

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE AND CONDITIONS OF USE (“TERMS”) BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH THIS WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES (SEE SECTIONS 15 AND 16).

THESE TERMS REPRESENT A CORE COMPONENT OF OUR AGREEMENT. PLEASE PRINT AND KEEP A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

For any returns, refunds, questions, or complaints, please refer to the contact methods and process described in our Return & Refund Policy.

Your use of https://kairawellness.com, including any sub-domains, affiliated websites, and mobile applications (collectively, the “Website”), which are operated by Gelvaro Group LLC (“Gelvaro Group LLC", “Kaira”, "Kaira Wellness", “we,” “us,” or “our”), is governed by the terms, policies, and conditions outlined below. Please read them carefully. By accessing, using, or placing an order through the Website, you agree to be legally bound by these Terms. If you do not fully agree with these Terms, you are not permitted to access or use the Website in any capacity.

The Website, along with all services and products sold through it, is based in the United States and is presented in accordance with U.S. laws and regulations. These Terms shall be interpreted and enforced in accordance with the laws of the State of Wyoming and applicable U.S. federal law, regardless of your location or any conflict of law principles.

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR RIGHTS. YOU WAIVE YOUR RIGHT TO A COURT HEARING, JURY TRIAL, OR TO PARTICIPATE IN A CLASS ACTION. PLEASE REVIEW SECTION 16 CAREFULLY TO UNDERSTAND YOUR RIGHT TO OPT OUT.

You may review the current version of these Terms at any time by visiting: https://kairawellness.com/pages/terms-of-service. We reserve the right to amend or replace any part of these Terms by updating this page. It is your responsibility to review the Terms regularly. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES YOUR ACCEPTANCE OF THOSE CHANGES.

 

TABLE OF CONTENTS

  1. WEBSITE USE
  2. PRIVACY & SECURITY DISCLOSURE
  3. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS
  4. PRODUCTS SOLD FOR PERSONAL USE ONLY
  5. NO MEDICAL ADVICE, AND THE ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
  6. MODIFICATIONS TO THE WEBSITE AND PRICES
  7. PAYMENT
  8. ORDER PLACEMENT AND ACCEPTANCE
  9. SHIPPING
  10. DELIVERY CONFIRMATION
  11. MONEY BACK GUARANTEE
  12. STANDARD RETURNS AND REFUNDS POLICY; 
  13. SOCIAL MEDIA
  14. DISCLAIMER OF WARRANTIES
  15. DISCLAIMER OF LIABILITIES
  16. DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND
    CLASS ACTION WAIVER
  17. INDEMNIFICATION
  18. THIRD-PARTY WEBSITES AND LINKS
  19. TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS
  20. DIGITAL MILLENNIUM COPYRIGHT ACT NOTICE
  21. ELECTRONIC COMMUNICATIONS
  22. ASSIGNMENT
  23. NO WAIVER
  24. SEVERABILITY
  25. TERMINATION
  26. ENTIRE AGREEMENT
  27. QUESTIONS OR ADDITIONAL INFORMATION

 

TERMS OF SALE AND CONDITIONS OF USE 

1. WEBSITE USE

By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and if ordering from outside the United States or Canada you represent that you are at least 18 years of age. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms.

2. PRIVACY & SECURITY DISCLOSURE

Our privacy policy may be viewed at https://kairawellness.com/policies/privacy-policy. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms. 

3. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS

All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it.

You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to:

(1) hacking and other digital or physical attacks on the Website;

(2) publishing vulgar, abusive, obscene, or defamatory material;

(3) soliciting others to perform or participate in any unlawful acts;

(4) violating any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(5) infringing upon or violating our intellectual property rights or the intellectual property rights of others;

(6) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(7) submitting false or misleading information;

(8) uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website;

(9) collecting or tracking the personal information of others;

(10) interfering with or circumventing the security features of the Website; or

(11) any other unlawful act.

Kaira Wellness reserves the right to terminate your access to the Website or any of its services if it determines that you

(1) do not comply with these Terms of Sale;

(2) provide false, inaccurate, or incomplete information during our registration process;

(3) engage in any conduct that would otherwise harm any of Kaira Wellness's rights or interests in its Website, services, or other property; or

(4) for any or no reason whatsoever without prior notice to you. Kaira Wellness's may take any other actions necessary in this regard or seek any remedies permitted by law.

4. PRODUCTS SOLD FOR PERSONAL USE ONLY

You further agree that any products or services you purchase from Kaira Wellness on or through the Website will be used strictly for your personal, non-commercial use. You agree that you will not resell, redistribute, modify, or export any product that you order from the Website. You agree to follow any and all instructions provided and related to any product purchased from the Website.

You are not permitted to view and/or order any items from the Website where such viewing or ordering is not permitted by law in your domicile, residence, or physical location.

5. NO MEDICAL ADVICE AND THE ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

The material on the Website is provided for general informational purposes only and is not intended as medical advice or as a substitute for the professional advice of a qualified physician. The statements made on this Website have not been evaluated by the United States Food and Drug Administration. You should consult your physician before using any information provided by Kaira Wellness. Always seek medical advice before making changes to your diet, beginning a new exercise program, or using any new product, supplement, drug, or cosmetic. You should speak with your healthcare provider before using any products from this Website, especially if you are pregnant, nursing, or have any pre-existing health conditions.

While we strive to provide accurate and current information on our Website, there may be typographical errors, inaccuracies, or omissions in the content, including but not limited to product descriptions, pricing, promotions, offers, shipping costs, transit times, and product availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or cancel orders if any information on the Website or on any related site is found to be inaccurate at any time without prior notice (including after you have placed your order).

We have made every effort to represent product images, colors, textures, and finishes as accurately as possible. However, what you see may vary depending on your monitor or device, and we cannot guarantee that your display will reflect the true appearance of any product. If you are dissatisfied with a purchase, please refer to our Returns and Refund Policy or contact us at support@kairawellness.com for further assistance.

This Website may contain certain historical information. Such content is provided for reference only and may not reflect the most current data. We reserve the right to update or modify the Website content at any time, but are under no obligation to do so. You agree that it is your responsibility to monitor any changes to our Website.

Kaira Wellness does not make any claims or guarantees that you will achieve specific health or wellness outcomes. Results will vary depending on individual factors including, but not limited to, your age, health condition, genetics, and adherence to product usage or recommendations.

6. MODIFICATIONS TO THE WEBSITE AND PRICES

We reserve the right to modify, suspend, or discontinue access to the Website (or any portion of its content) at any time and without prior notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation of the Website or its functionality. Certain products or services may be offered exclusively through the Website. These items may be available in limited quantities and are subject to return, refund, or exchange only in accordance with our Returns and Refund Policies.

All descriptions of products and pricing are subject to change at any time, without notice, at our sole discretion. All prices displayed are exclusive of applicable sales tax or value added tax unless otherwise stated. Any taxes, customs duties, or import fees levied by local authorities or customs agencies are your sole responsibility and are not included in these Terms. Any offer made on this Website for a product or service is void where prohibited by law.

7. PAYMENT

All charges are in U.S. Dollars, unless otherwise indicated at the time of purchase.

By submitting your payment information to Kaira Wellness, you represent and agree that:

(i) you are fully authorized to use the payment method provided;

(ii) all payment information submitted is accurate and complete;

(iii) you will be responsible for any processing or payment card fees; and

(iv) sufficient funds or credit limits are available to cover the full transaction amount.

Kaira Wellness and our third-party payment processors may receive updated card information from your card issuer—such as revised expiration dates or new account numbers—when your current card is expired or replaced. If such updates are provided, we will update your billing records accordingly. If you wish to opt out of your card issuer’s update service, please contact your card issuer directly.

If your initial payment is declined for any reason, Kaira Wellness reserves the right to retry the charge within 48 hours. If payment remains unsuccessful, we will notify you at the email address associated with your order at least 48 hours before making any further reattempts. If you do not want us to retry the payment, it is your responsibility to cancel your order in advance. Retry attempts will comply with applicable card network guidelines.

Kaira Wellness is not responsible for any additional charges or fees that may be imposed by your bank, credit card issuer, or financial institution. If your financial institution reverses a charge to your credit card, we reserve the right to pursue collection of the outstanding balance by alternative means, including issuing a mailed invoice.

These Terms apply to all payments made by credit card or other accepted payment methods, whether collected as one-time charges or recurring payments. Initiating a payment dispute, cancellation, or chargeback does not eliminate your financial obligation under these Terms.

Charges will appear on your bank or credit card statement as KAIRA WELLNESS or GELVARO GROUP LLC.

8. ORDER PLACEMENT AND ACCEPTANCE

Your electronic order confirmation, or any other form of confirmation you receive, does not constitute Kaira Wellness's acceptance of your order. We reserve the right, at our sole discretion, to accept or deny shipment to any individual or address for any reason.

All products are subject to availability. Because there may be a delay between the time you place your order and the time it is processed and accepted, inventory levels may change. If we decline your order or if a product becomes unavailable before fulfillment, we will notify you promptly and issue a full refund to your original payment method.

You acknowledge and agree that Kaira Wellness shall not be held liable for any losses, damages, or inconveniences resulting from our refusal to fulfill any product or service request. We also reserve the right to request additional information from you prior to processing any order to help ensure the accuracy, legitimacy, and security of the transaction.

9. SHIPPING

Kaira Wellness ships to addresses within the United States as well as internationally. For more detailed information regarding order processing times, handling procedures, estimated delivery windows, and the commercial couriers we use, please refer to our Shipping Policy page available on the Website.

Accurate shipping address and phone number information are required at checkout. Kaira Wellness is not responsible for delayed or undelivered shipments resulting from incorrect or incomplete address information provided by the customer. If you realize that you have made an error in your submitted order, or if you wish to cancel your order after placing it but before it has shipped, please contact our Customer Support team as soon as possible by email at support@kairawellness.com. While we will make every effort to accommodate your request, we cannot guarantee that changes or cancellations can be applied before shipment.

Kaira Wellness's products and services are not available in, and Website access may be restricted from, the following countries and regions: Belarus, Cuba, Eritrea, Iran, North Korea, Iraq, Syria, Venezuela, Yemen, Congo, Central African Republic, Crimea (Region of Ukraine), and the Russia. This list may change without prior notice and is subject to updates to comply with OFAC, EAR, and ITAR regulations. We reserve the right to refuse shipping to any of these regions regardless of their current inclusion on the list.

Additionally, customers are solely responsible for any customs duties, import taxes, or local fees charged by their country’s customs or regulatory agencies. Kaira Wellness does not cover or reimburse such fees under any circumstances.

Furthermore, this Website does not conduct business with or supply goods/services to governments or government officials.

10. DELIVERY CONFIRMATION

Because many circumstances may arise at your delivery address that are beyond Kaira Wellness's control, you agree that any delivery confirmation provided by the shipping carrier shall constitute sufficient proof of delivery to the cardholder, even if no signature is obtained.

11. MONEY BACK GUARANTEE

11.1. Kaira Wellness offers a Money-Back Guarantee on eligible one-time purchases within thirty (30) days from the date your order was delivered, as confirmed by the shipping carrier's tracking information, provided the request complies with the terms outlined in our Returns and Refund Policy. This guarantee applies only to products purchased directly through https://kairawellness.com. Purchases that do not qualify for the Money-Back Guarantee will be handled according to our standard Returns and Refund Policy. To request a refund under the Money-Back Guarantee, please contact our Customer Support team at support@kairawellness.com.

11.2. Kaira Wellness will refund the full purchase price for all approved refund claims. Refunds will be processed using the original payment method provided at checkout.

Please refer to our detailed Returns and Refund Policy for full conditions.

12. STANDARD RETURN AND REFUND POLICY

Kaira Wellness wants you to be fully satisfied with your experience, and we've made the process of returning or exchanging products as simple as possible. If you are dissatisfied with your purchase, or if the product arrives damaged, please contact our Customer Support team at support@kairawellness.com to initiate a return.

To be eligible for a return and refund, the following conditions must be met:

(1) The return request must be submitted within thirty (30) days of the date your order was delivered, as confirmed by the shipping carrier's tracking information;

(2) You must ship the product back to our fulfillment center at the address provided by our Customer Support team — both opened and unopened products are accepted for return;

(3) You must provide Kaira Wellness with a valid tracking number confirming your return shipment has been sent. Refunds will not be processed until a tracking number has been received and the return shipment has been confirmed.

After our fulfillment center receives and confirms your return, please allow up to 10–14 business days for the refund to be processed. Once your refund has been processed, it may take up to 30 days for the amount to be reflected in your account, depending on your financial institution and payment method.

Kaira Wellness reserves the right to deny refund requests that do not comply with the conditions outlined above.

Subscription customers may cancel their recurring subscription at any time by contacting our Customer Support team at support@kairawellness.com. Cancellation requests will be processed within 2-3 business days. Cancellations submitted before the next billing cycle will prevent future charges.

 

13. SOCIAL MEDIA

This section applies to everyone who interacts with our social media presence, including comment sections, feeds, and other elements of our Social Media Presence visible on platforms such as Facebook, Instagram, YouTube, Pinterest, Twitter (X), LinkedIn, or any other third-party platforms we may use now or in the future (“Social Media Presence”).

The platforms that host our Social Media Presence are not operated or controlled by Kaira Wellness and are subject to their own separate terms of use and privacy policies. Comments, statements, and opinions expressed by users on these platforms are solely those of the individuals posting them and do not reflect the views or opinions of Kaira Wellness. We do not accept responsibility for any such user-generated content and are under no obligation to monitor or remove user comments.

If you encounter content on our Social Media Presence that you find offensive, inappropriate, or in violation of a platform’s guidelines, we encourage you to report it directly to the respective platform using their official reporting mechanisms.

14. DISCLAIMER OF WARRANTIES

EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS AND SERVICES PROVIDED ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THIS INCLUDES, BUT IS NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. Kaira Wellness MAKES NO, AND EXPRESSLY DISCLAIMS ANY AND ALL, REPRESENTATIONS AND WARRANTIES REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY, AND/OR COMPLETENESS OF ANY CONTENT OR INFORMATION MADE AVAILABLE THROUGH THE WEBSITE. WE DO NOT WARRANT OR GUARANTEE THAT: (A) ANY PRODUCT, SERVICE, INFORMATION, OR MATERIAL PURCHASED OR OBTAINED THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; OR (B) THE WEBSITE OR THE SERVERS THAT HOST IT WILL BE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS. ALL WARRANTIES—EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE—INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

15. DISCLAIMER OF LIABILITIES

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL Kaira Wellness OR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AFFILIATES, AND/OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES, FEES, COSTS, OR CLAIMS ARISING FROM OR RELATED TO THESE TERMS, THE PRIVACY POLICY, OUR PRODUCTS, OR YOUR USE OR ATTEMPTED USE OF THE WEBSITE OR ANY PRODUCTS PURCHASED THROUGH THE WEBSITE—REGARDLESS OF WHETHER Kaira Wellness WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, COSTS, OR CLAIMS. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES FOR: (A) LOSS OF USE, (B) LOSS OF PROFITS OR REVENUE, (C) LOSS OF DATA, (D) LOSS OF GOODWILL, (E) COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, (F) OR ANY OTHER SIMILAR INDIRECT OR CONSEQUENTIAL DAMAGES. THE FOREGOING LIMITATION APPLIES TO ALL LEGAL THEORIES OF LIABILITY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, OR OTHERWISE. IF, DESPITE THESE DISCLAIMERS, Kaira Wellness IS FOUND LIABLE UNDER ANY THEORY, THEN KAIRA WELLNESS'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100.00). THIS LIMITATION APPLIES TO ALL CLAIMS, EVEN IF Kaira Wellness WAS ADVISED IN ADVANCE OF THE POSSIBILITY OF DAMAGES OR SUCH CLAIMS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES OR WARRANTIES. AS A RESULT, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE LAW.

16. DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS PROVISION CAREFULLY. IT REQUIRES YOU TO ARBITRATE ANY DISPUTE OR CLAIM WITH Kaira Wellness ON AN INDIVIDUAL BASIS, AND LIMITS THE WAYS IN WHICH YOU CAN SEEK RELIEF.

Except where prohibited by law, you agree that any dispute, claim, or controversy between you and Kaira Wellness (including its officers, directors, employees, agents, affiliates, or contractors), arising out of or relating in any way to these Terms, our Privacy Policy, advertising or marketing practices, the Website, your relationship with Kaira Wellness, or any products or services offered or sold by Kaira Wellness, shall be resolved exclusively through final and binding confidential arbitration.

This arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules, and governed by the U.S. Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16. The arbitration shall be conducted by a single arbitrator, and the arbitrator shall have exclusive authority to decide issues of arbitrability, enforceability, and interpretation of this arbitration provision. The arbitrator shall follow applicable Wyoming substantive law consistent with the FAA, and shall have the authority to award all forms of legal or equitable relief available in a court, including compensatory, statutory, and punitive damages, declaratory or injunctive relief, and attorneys’ fees where applicable.

You and Kaira Wellness agree that arbitration will only be conducted on an individual basis and not in a class, consolidated, or representative action. The arbitrator may not join or consolidate claims by or for individuals. If a court determines this class action waiver to be unenforceable, this entire arbitration clause shall be null and void with respect to such claims.

Notwithstanding anything in this agreement, Kaira Wellness reserves the right to bring claims in a court of law for temporary, preliminary, or permanent injunctive relief to protect its intellectual property or confidential information, and such claims may be brought in the state or federal courts of Wyoming. You consent to exclusive jurisdiction and venue in those courts for such claims.

Before initiating arbitration, the parties agree to attempt to resolve the dispute informally by providing written notice describing the issue and the desired resolution. If unresolved after 60 days, either party may initiate arbitration. Notices should be sent to: Kaira Wellness at support@kairawellness.com

You may opt out of this arbitration provision within thirty (30) days of your purchase by sending a signed written notice with your name, the product(s) you purchased, and your clear intent to opt out to the address above via certified mail. Opt-outs received after this period will not be valid, and you must pursue your claims through binding arbitration.

This arbitration agreement survives the termination of your relationship with Kaira Wellness and remains enforceable. Any claim must be filed within one (1) year of the dispute arising, or it will be barred.

By agreeing to this provision, you waive the right to a jury trial, the ability to participate in a class or representative action, and the right to bring or participate in any claim outside of individual arbitration, except where otherwise stated in this section.

17. INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Kaira Wellness, its parent company, subsidiaries, affiliates, predecessors, successors, and their respective officers, directors, partners, employees, agents, contractors, licensors, representatives, service providers, subcontractors, suppliers, and interns from and against any and all claims, actions, losses, liabilities, damages, expenses, demands, and costs of any kind—including, but not limited to, reasonable attorneys’ fees—arising out of, resulting from, or in any way related to: (1) your breach of these Terms or any documents they incorporate by reference; (2) your breach of any representations or warranties made under this Agreement; or (3) your violation of any law, regulation, or the rights of any third party.

18. THIRD-PARTY WEBSITES AND LINKS

Our Website may contain links to third-party websites or display content, materials, or services provided by third parties. Kaira Wellness is not responsible or liable for any third-party websites, their content, policies, or any products, services, or resources offered therein.

We are not liable for any harm or damages arising from your access to or use of any third-party content, websites, goods, services, or transactions. You are solely responsible for reviewing and understanding any third-party’s terms, policies, and practices before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

19. TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS

Anything you submit or post to the Website and/or provide to Kaira Wellness, including but not limited to photographs, testimonials, reviews, ideas, techniques, know-how, questions, comments, or suggestions (collectively, “Submissions”), will be treated as non-confidential and non-proprietary. By providing any such content, you grant Kaira Wellness a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, sell, lease, transmit, and create derivative works from such Submissions in any form or media, now known or developed in the future. This includes the right to translate, modify, reverse-engineer, disassemble, or decompile such content as necessary.

You represent and warrant that you own or have the legal right to submit the Submissions and grant the rights described above. Submissions reflect individual customer experiences and may not reflect your own experience. As outlined in Section 5, individual results will vary due to personal factors such as age, health, and genetics.

Kaira Wellness reserves the right to edit for grammar and length, reject, or remove any testimonial, review, or comment prior to or after publication. Kaira Wellness is under no obligation to publish or use any Submissions, in part or in full, and no compensation will be provided for content submitted. Kaira Wellness is also not obligated to respond to any comment, review, or submission.

20. DIGITAL MILLENNIUM COPYRIGHT ACT NOTICE; INTELLECTUAL PROPERTY RIGHTS

a. DMCA Notice

This Website provides the following contact information for submitting notifications of claimed copyright infringement related to materials posted on the site. All DMCA notices should be directed to:

Notification of Claimed Infringement:

Kaira Wellness

Email: support@kairawellness.com

If you believe that your copyrighted work has been copied and is accessible on this Website in a way that constitutes copyright infringement, please notify us. Upon receipt of a properly formatted notice, we will investigate and, in good faith, remove or disable access to any allegedly infringing content. The individual who posted the material will be notified of the removal or disabling of access.

To be valid, your notification must include: A description of the copyrighted work you claim has been infringed; A description of where the infringing material is located on the Website; Your contact information, including name, address, telephone number, and email; A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law; A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner; Your physical or electronic signature.

Failure to provide all of the above information may result in a delay in processing your claim.

b. Intellectual Property Rights, License

All materials and content available on the Website—including but not limited to images, video, audio, text, graphics, illustrations, layouts, logos, interfaces, data compilations, software, and design elements (collectively, the “Content”)—are owned by or licensed to Kaira Wellness, and are protected by U.S. and international copyright, trademark, and intellectual property laws.

You may view the Content for personal, non-commercial use only. You may not reproduce, copy, download, distribute, display, publish, transmit, create derivative works from, sell, license, or otherwise exploit the Content in any way, unless expressly authorized by Kaira Wellness in writing.

You may not: Modify or alter the Content in any way; Use the Content for commercial purposes; Mirror the Website or any Content on any other server; Circumvent any restrictions or technical limitations on access or use; Index, scrape, or create derivative databases or compilations from the Content.

The compilation and arrangement of all Content is the exclusive property of Kaira Wellness. Any unauthorized use may result in civil and criminal liability.

c. Copyright

All copyright rights in the Website and its Content are owned by Kaira Wellness or its affiliates. You may only print or download materials for personal, non-commercial use, and only if the materials are not altered and all copyright and proprietary notices remain intact. These rights may be revoked by Kaira Wellness at any time, and upon revocation, all downloaded or printed materials must be destroyed.

Unauthorized use of Content may violate copyright, trademark, privacy, publicity, and communications laws.

d. Trademarks

The trademarks, service marks, logos, and trade dress displayed on the Website are the registered or unregistered marks of Kaira Wellness or its licensors. You may not use any of these marks without prior written permission from Kaira Wellness.

Use of any Kaira Wellness trademark—including in advertising, promotion, or as a “hotlink” to the Website—is strictly prohibited unless explicitly authorized in writing.

21. ELECTRONIC COMMUNICATIONS

You agree that Kaira Wellness, and select third parties we work with, may communicate with you electronically. These communications may include notices, disclosures, agreements, marketing messages, and other relevant information. You acknowledge and agree that such electronic communications are legally equivalent to written communications and shall carry the same force and effect as if they were provided in writing and signed by the sender.

22. ASSIGNMENT

You may not assign or transfer any of your rights or obligations under these Terms, and any such attempt will be deemed null and void. Kaira Wellness, at its sole discretion, may transfer or assign its rights and obligations under these Terms without prior notice or consent, including in the event of a merger, acquisition, or sale of assets.

23. NO WAIVER

No waiver by Kaira Wellness of any provision or condition in these Terms shall be interpreted as a continuing waiver of that specific term or of any other provision. Additionally, any failure by Kaira Wellness to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

24. SEVERABILITY

In the event that any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforced to the maximum extent permitted by applicable law. The unenforceable portion will be considered severed from these Terms, and such a determination will not affect the validity or enforceability of the remaining provisions.

25. TERMINATION

In the event that we terminate this Agreement, Sections 2–5, 12–27, along with any representations, warranties, and other obligations undertaken by you, shall survive such termination and remain in full force and effect.

26. ENTIRE AGREEMENT

These Terms, the Agreement, and any policies or operating rules posted by us on the Website or in respect to the Website constitute the entire agreement and understanding between you and Kaira Wellness, and supersede and replace any prior or contemporaneous agreements. Any ambiguities in the interpretation of these Terms or the Agreement shall not be construed against the drafting party.

27. QUESTIONS OR ADDITIONAL INFORMATION

If you purchased a product or service through the Website and have any questions, concerns, or need assistance, please contact our Customer Support team by phone or email.

Kaira Wellness Customer Support

Email: support@kairawellness.com

Do not send product returns to this address. Please contact our support team to obtain the correct return address.